(the spirit of Japanese hospitality)
One only needs to reside in Japan for a short time to realise just how much attention to detail is paid across many sectors of the service industry. Remember the Japanese proverb, おきゃくさ まはかみさま (o kyaku sama ha kami sama): the customer is always right, though many translate this proverb more literally as, “the customer is god,” since it seems more apropos to the omotenashi sentiment.
SETTING A NEW STANDARD
IN HAIR AND BEAUTY