おもてなし

Omotenashi

(the spirit of Japanese hospitality)

One only needs to reside in Japan for a short time to realise just how much attention to detail is paid across many sectors of the service industry. Remember the Japanese proverb, おきゃくさ まはかみさま (o kyaku sama ha kami sama): the customer is always right, though many translate this proverb more literally as, “the customer is god,” since it seems more apropos to the omotenashi sentiment.

Coto Academy

SETTING A NEW STANDARD
IN HAIR AND BEAUTY

WINNER OF THE
OUTSTANDING SCISSORING
AWARD
  • Hiro's wealth of knowledge blew our minds...

    read review
  • I left the salon feeling happy and impressed by my new look...

    read review
  • This place is a total boon for the woman or man on the go...

    read review